Privacy policy

PRIVACY POLICY

Updated [01/22/2025]

The Chicken Fortress (“we,” “our,” or “us”) is committed to protecting your privacy. This privacy policy explains how The Chicken Fortress collects, uses, and discloses your personal information.

This privacy policy applies to our website and its associated subdomains (collectively, our “Service”) along with our The Chicken Fortress app. By accessing or using our Service, you represent that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Key Terms and Definitions Cookie: A small amount of data generated by a website and saved by your web browser. They are used to identify your browser, provide analytics, and remember information about you such as your language preference or login information. Company: When this policy mentions “Company”, “we”, “us” or “our”, it refers to The Chicken Fortress, registered in the United States of America, which is responsible for your information under this privacy policy. Country: Where The Chicken Fortress or the owners/founders of The Chicken Fortress are based, in this case, in the United States of America. Customer: Refers to the company, organization or individual that registers to use the The Chicken Fortress Service to manage relationships with its customers or users of the service. Device: Any device connected to the Internet, such as a phone, tablet, computer or any other device that can be used to visit The Chicken Fortress and use the services. IP Address: Each device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device connects to the Internet. Staff: Refers to those individuals who are employed by The Chicken Fortress or are under contract to perform a service on behalf of one of the parties. Personal Data: any information that, directly, indirectly, or in connection with other information, including a personal identification number, allows for the identification or identifiability of a natural person. Service: refers to the service provided by The Chicken Fortress as described in the relative terms (if available) and on this platform. Third Party Service: refers to advertisers, contest sponsors, promotional and marketing partners and others who provide our content or whose products or services we believe may interest you. Website: the The Chicken Fortress site, accessible through this URL: https://thechickenfortress.com/.
You: an individual or entity that is registered with The Chicken Fortress to use the Services.

What information do we collect? We collect information about you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. This information may include:

Name/Username
Phone numbers
Email addresses
Mailing addresses
Billing addresses

How do we use the information we collect? Any of the information we collect about you may be used in one of the following ways:

To personalize your experience (your information helps us better respond to your individual needs).
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
To improve customer service (your information helps us more effectively respond to your customer service requests and support needs).
To process transactions.
To administer a contest, promotion, survey, or other site feature.
To send periodic emails.

When does The Chicken Fortress use end-user information from third parties? The Chicken Fortress collects end-user data necessary to provide The Chicken Fortress services to our customers. End-users may voluntarily provide us with information that they have made available on social media websites. If you provide us with such information, we may collect publicly available information from the social media websites you have indicated. You can control how much information your social media website makes public by visiting these websites and changing your privacy settings.

When does The Chicken Fortress use third-party customer information? We receive certain information from third parties when you contact us. For example, when you submit your email address to us to express interest in becoming a The Chicken Fortress customer, we receive information from a third party that provides automated fraud detection services to The Chicken Fortress. Occasionally, we also collect information that is made publicly available on social media websites. You can control how much information from your social media website you make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties? We may share the information we collect, both personal and non-personal, with third parties, such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the Website, database storage and management, email management, storage marketing, credit card processing, customer service, and order fulfillment for products and services you may purchase through the Website. We are likely to share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and advertising networks. If your IP address is shared, it may be used to estimate general location and other technical data such as connection speed, whether you have visited the Website in a shared location, and the type of device used to visit the Website. They may aggregate information about our advertising and what you see on the Website and then provide auditing, research, and reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we believe, in our sole discretion, necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.

Where and when is information collected from customers and end users? The Chicken Fortress will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.

How do we use your email address? By submitting your email address on this website, you agree to receive emails from us. You may opt out of any of these email lists at any time by clicking the unsubscribe link or other opt-out option included in the applicable email. We only send emails to people who have given us permission to communicate with them, either directly or through a third party. We do not send unsolicited commercial emails because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display personalized advertising to specific people who have opted in to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. However, if you have provided us with the same email through another method, we may use it for any of the purposes set forth in this policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How long do we retain your information? We retain your information only as long as we need it to provide The Chicken Fortress to you and fulfill the purposes outlined in this policy. This also applies to anyone with whom we share your information and who performs services on our behalf. When we no longer need to use your information and we are not required to retain it by law, we will either delete it from our systems or de-identify it so that we cannot identify you.

How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers' database so that it can only be accessed by those authorized with special access rights to such systems and who are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. However, we cannot guarantee the absolute security of any information you transmit to The Chicken Fortress or guarantee that your information on the Service may not be accessed, disclosed, used, altered, or destroyed by a breach of any of our physical, technical, or administrative safeguards.

Could my information be transferred to other countries? The Chicken Fortress is incorporated in The United States of America. Information collected through our website, through direct interactions with you, or from the use of our support services may be transferred from time to time to our offices or staff, or to third parties, located around the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability governing the use and transfer of such data. To the fullest extent permitted by applicable law, by using any of the foregoing, you voluntarily consent to the cross-border transfer and hosting of such information.

Is the information collected through the The Chicken Fortress Service secure? We take precautions to protect the security of your information. We have physical, electronic, and administrative procedures in place to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes, or fail to follow policies. Therefore, while we make every reasonable effort to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any inescapable duty to protect your personal information, you agree that willful misconduct will be the standard used to measure our compliance with that duty.

Can I update or correct my information? The rights you have to request updates or corrections to the information The Chicken Fortress collects depend on your relationship with The Chicken Fortress. Personnel may update or correct their information as detailed in our internal company employment policies. Customers have the right to request restriction of certain uses and disclosures of personally identifiable information as follows. You may contact us to (1) update or correct your personally identifiable information, (2) change your preferences regarding communications and other information you receive from us, or (3) delete the personally identifiable information we maintain about you on our systems (subject to the following paragraph), by canceling your account. Such updates, corrections, changes and deletions will not affect other information we maintain or information we have provided to third parties under this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a one-time password) to verify your identity before granting you access to your profile or making corrections. You are responsible for maintaining the confidentiality of your one-time password and account information at all times.

You should be aware that it is not technologically possible to delete each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable format that will be difficult or impossible for us to locate. Promptly upon receipt of your request, all personal information stored in the databases we actively use and other easily searchable means will be updated, corrected, changed or deleted, as appropriate, as soon as reasonably and technically possible.

If you are an end user and would like to update, delete or receive any information we hold about you, you may do so by contacting the organization of which you are a client.

Personal If you are a The Chicken Fortress employee or applicant, we collect information that you voluntarily provide to us. We use the information collected for Human Resources purposes to administer employee benefits and assess applicants.

You may contact us to (1) update or correct your information, (2) change your preferences regarding communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes and deletions will not affect other information we maintain or information provided to third parties under this Privacy Policy prior to such update, correction, change or deletion.

Sale of Business: We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of The Chicken Fortress or any of its Corporate Affiliates (as defined herein), or that part of The Chicken Fortress or any of its Corporate Affiliates to which the Service relates, or in the event we discontinue our business or file a petition or have a petition filed against us in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to abide by the terms of this privacy policy.

About You to Our Corporate Affiliates. For the purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity that directly or indirectly controls, is controlled by, or is under common control with The Chicken Fortress, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by such Corporate Affiliates under the terms of this Privacy Policy.

Applicable Law This Privacy Policy is governed by the laws of The United States of America without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts with respect to any action or dispute arising between the parties under or in connection with this Privacy Policy, except for those persons who may have rights to bring claims under the Privacy Shield or the Swiss-U.S. framework.
The laws of The United States of America, excluding its conflict of laws rules, will govern this Agreement and your use of the Website. Your use of the Website may also be subject to other local, state, national or international laws.

By using The Chicken Fortress or communicating directly with us, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not interact with our website or use our services. Your continued use of the website, direct interaction with us, or following the posting of changes to this Privacy Policy that do not materially affect the use or disclosure of your personal information will mean that you accept those changes.

Your Consent: We have updated our Privacy Policy to provide you with complete transparency about what is set up when you visit our site and how it is used. By using our website, registering an account, or making a purchase, you consent to our Privacy Policy and agree to its terms.

Links to Other Websites This Privacy Policy applies only to the Services. The Services may contain links to other websites that are not operated or controlled by The Chicken Fortress. We are not responsible for the content, accuracy, or opinions expressed on such websites, and we do not investigate, monitor, or verify the accuracy or completeness of such websites. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website's rules and policies. Such third parties may use their cookies or other methods to collect information about you.

Advertising: This website may contain third-party advertisements and links to third-party sites. The Chicken Fortress makes no representations about the accuracy or appropriateness of the information contained in those advertisements or sites and accepts no responsibility for the conduct or content of those advertisements and sites and the offers made by third parties.

Advertising keeps The Chicken Fortress and many of the websites and services you use free of charge. We work hard to ensure that advertisements are safe, unobtrusive and as relevant as possible.

Third party advertisements and links to other sites where goods or services are advertised are not endorsements or recommendations by The Chicken Fortress of the third party sites, goods or services. The Chicken Fortress assumes no responsibility for the content of any of the advertisements, promises made or the quality/reliability of the products or services offered in any advertisements.

Cookies for advertising: These cookies collect information over time about your online activity on the website and other online services to make online advertisements more relevant and effective for you. This is known as interest-based advertising. They also perform functions such as preventing the same advertisement from continuously reappearing and ensuring that advertisements are displayed properly for advertisers. Without cookies, it is very difficult for an advertiser to reach their audience or to know how many advertisements were shown and how many clicks they received.

Cookies: The Chicken Fortress uses "cookies" to identify the areas of our website that you have visited. A cookie is a small piece of data that is stored on your computer or mobile device by your web browser. We use cookies to improve the performance and functionality of our website, but they are not essential to your use of it. However, without these cookies, some features, such as videos, may not be available or you may be asked to enter your login details each time you visit the website as we will not be able to remember that you have logged in previously. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access the functionality of our website correctly or at all. We never place personally identifiable information in cookies.
Blocking and disabling cookies and similar technologies Wherever you are, you can also set your browser to block cookies and similar technologies, but this action

You may block our essential cookies and prevent our website from working properly, and you may not be able to fully use all of the website's features and services. You should also be aware that you may also lose some saved information (e.g., saved login details, site preferences) if you block cookies in your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookies does not delete the cookie from your browser unless manually completed through your browser's feature.
Children's Privacy We collect information from children under 13 only to improve our services. If you are under 13, you may use our website only with the involvement of a parent or guardian.

Changes to our Privacy Policy: We may change our Service and policies, and we may need to make changes to this Privacy Policy so that it accurately reflects our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and allow you to review them before they become effective. Then, if you continue to use the Service, you will be subject to the updated Privacy Policy. If you do not wish to agree to this Privacy Policy or any updated Privacy Policy, you may delete your account.

Third Party Services: We may display, include or make available third party content (including data, information, applications and other products and services) or provide links to third party websites or services ("Third Party Services").

You acknowledge and agree that The Chicken Fortress shall not be responsible or liable for any Third Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. The Chicken Fortress does not assume and shall not have any liability to you or any other person or entity for Third Party Services. Third Party Services and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

By email: support@thechickenfortress.com
Through this link: https://thechickenfortress.com/pages/contact